Together, the University and our partners at QA Higher Education aspire for you to have a positive experience during your application process, and time studying with us as a student and feedback is important to us.

If you have feedback, whether positive or something we didn’t get right and you would like to raise an issue with us, please contact the QA Higher Education team using the details below:


Policies and procedures

In this section you will be able to access the policies and procedures in place at the Northumbria University London Campus and QA Higher Education.

Click the links below to find out more.

QA Higher Education:

Admissions Framework

Student Recruitment Good Practice

Complaints Procedure

Data Protection Policy (GDPR)

Northumbria University:

Applicant Terms and Conditions and Policies

Student Terms and Conduct Expectations