We understand that transition to a university life is a big step, this is why here at our London Campus we provide range of services to help you make the transition into student life as smooth as possible.
Our range of services are here to support you achieve your full potential.
Whether you are an international student looking for advice or guidance on living in the UK, need additional academic support, are looking for employment opportunities or are returning to studies after a long period of absence, our services have you covered.
On campus, your first point of contact should be our Ask4Help desk, located on the third floor. Our helpful support staff can direct you to the right service.
Our ACE Team is here to provide you with guidance on many aspects of academic life and achieve excellence in your course.
This includes helping to learn skills such as:
There are three main ways that we support students:
Our friendly team is available five days a week:
Tuesday 09:00 – 17:30
Wednesday 09:00 – 17:30
Thursday 10:30 – 19:00
Friday 09:00 – 17:30
Saturday 09:00 – 17:00
Note: Due to the Coronavirus pandemic, ACE is currently offering online-only WebEx appointments to develop your academic skills.
To book appointments students can send an email to: email@example.com
Our Careers Team is here to help you with:
They are your first stop for your employability and work experience questions. To book an appointment, please use our Ask4Help service.
You can arrange to talk to the team over the phone or in face-to-face meetings, but we do recommend that you book in advance to make sure you have an appointment at a time that is convenient for you.
Our Ask4Help team – your first point of contact on campus – is located at the third floor of our London Campus. They can offer you support with anything related to your studies, otherwise they can direct you to the right service.
They can also be reached on +44 (0)191 349 5901 or email firstname.lastname@example.org
Disclaimer: Any call into Ask4Help will be recorded for training and quality purposes. If you do not wish your call to be recorded, please mention this to the Advisor who answers your call, and the recording will be deleted. Any calls that are recorded will be automatically deleted after 6 months.
Northumbria Students’ Union London helps you socialise outside your classes and meet like-minded people. With a dedicated London Coordinator, Thom Addinall-Biddulph, NSU London run a number of events throughout the year, from trips to the theatre and famous landmarks to various socials and wellbeing events. Whether you need independent academic advice or want to get involved with socials, Thom is on campus Monday to Friday and is your point of contact.
Visit the NSU London page for further information and to see what’s on. They are also active on social media, you can view their channels below.
London is home to a wide range of accommodation; from en-suite, top-of-the-range residences, to traditional student housing –there’s something to suit all tastes and budgets.
If you would like to speak to someone about your accommodation options when you study at the Northumbria University London Campus, our partners at QA are able to support you. To find out more, please visit their website.
Our 24/7 digital library brings an amazing array of knowledge to your fingertips. Our size as a university, spread across several campuses, means that we can offer in-depth access to more online resources. We have invested in a powerful search capability, NORA Power Search, which makes it faster and simpler to find quality information among our 150 databases, 50,000 e-journals and 400,000 e-books.
Our size also allows us to offer IT help 24 hours a day, 365 days a year, by phone or online chat, so you’ll never be left without support. You can connect to the university system using your own smartphone, tablet or laptop.
Our Student Finance Team are available to help you whilst you are studying with us. If you would like a personal appointment then make sure you contact them using the details below.
Student Finance Team
Tel: +44 (0)207 656 8450
We are committed to assisting you in your studies wherever possible. If you are experiencing any unforeseen financial difficulties in paying your Tuition Fees, you must contact the Finance Team for support and advice as soon as possible.