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UPDATE 25 February 2021: This page is under review. In the meantime, please remain safe, stay home and follow the rules at gov.uk/coronavirus.

Last updated: 21 February 2021

We are continuing to follow Government guidance to ensure the safety and wellbeing of all of our students staff and communities.

From time to time, you will receive emails from us asking you to complete a form/online survey regarding your travel plans. It’s really important that you read these emails, and complete the forms, as the information you share with us all plays a part in helping us to provide you with the right support and a safe learning environment for you on campus too.

Please continue to check your university email regularly.

You can also find all of the latest updates on your Student Portal.

Login to your Student Portal

We want to continue to do our utmost to provide the best student experience possible in these difficult circumstances and will continue to work closely with the Students’ Union in this regard.

As the situation regarding coronavirus continues to change and government guidance is updated appropriately, our plans may be subject to change at short notice. Should this be the case, we will be in contact with you with further information. In the meantime, up to date information can be found on the Student Portal, where you can ask further questions via Ask4Help.

National lockdown rules

On 4 January 2021, the Prime Minister announced new national lockdown rules in England. His message about staying at home to help stop the spread of Covid-19 was clear, remaining indoors is the best way to stop the virus from spreading further, and we should only leave our homes if is absolutely necessary.

This means that all teaching will be online until further notice. For full-time students this will be from the week commencing 1 February 2021 until further notice.

This will include:

  • Participation in live online classes each week via our advanced user friendly virtual learning environment – Blackboard Ultra
  • Access to recorded lecture materials 24/7 to enable you to study at times which suit your own personal needs
  • Access to our 24/7 online library
  • Online dissertation and project supervision for those of you who are completing Advanced Practice or your final research study
  • An online learning system which allows you to log into a virtual PC that provides all the software you would have if you were sitting at a PC on campus
  • A named personal tutor who you can arrange online one to one tutorials with to support you throughout your Northumbria journey
  • Opportunity for online drop in sessions with your Programme Leader and fellow students
  • Virtual social events via our Northumbria Student Union
  • Continual engagement with our experienced academics and fellow students, in inspirational and supportive learning communities – enabling you to develop your critical thinking, challenge each other and apply your learning
  • Support every step of the way with communications from your tutors outlining what you need to achieve and how you will be assessed, together with online material provided before and after teaching
  • An online Ask4Help and IT support team with 24/7 specialist support
  • Access to our dedicated Academic Community of Excellence (ACE) Team for help with academic writing, critical thinking, computational thinking, referencing and much more – with one to one bookings and online workshops

As soon as we are able to return to on campus teaching we of course will do so.

Please continue to check your university emails regularly.

You must continue to follow the Government guidance.

If you are not currently at your term-time address

We have said throughout this pandemic, that your health and safety is our number one priority. As such, we are advising all students that they should stay at home and if you are not already in London not to return to your term time accommodation at this time. You should not move back and forward between your permanent home and student home during term time.

If you are currently in London

Whilst our Social Learning facilities on campus are still open, on the basis of the stay at home message, you should only travel from home to campus if it is absolutely necessary for your learning. If you have urgent need to access our learning spaces, you must continue to follow the Coronavirus safer travel guidance for passengers. As before, you will need to book a place on campus in advance via our online booking portal.

Please check more details about coming in to campus in the ‘Can I come in to the Campus to study?’ question in the Your studies information below.

The University is still very much open and academic staff are here to provide students with the ongoing support you need to continue progressing with your studies.

Our Ask4Help Teams remain available and can be contacted via your Student Portal for queries relating to areas including your wellbeing and welfare, change of circumstance, personal extenuating circumstances, assessment extension requests, visa and immigration etc.

We recognise that this is another difficult time for us all and everyone has different ways of dealing with things. We have a number of different options available to you if you feel you need some extra help during this time.

Your studies

For full-time students, your new semester in 2021 commences on 1st February 2021. For part-time students, your new semester modules will come live on 16th January 2021 with most modules commencing 30th January. You will be advised of your timetable via email well ahead of this start.

In line with the Government guidance, you will begin your learning online this semester. You can see more information on what this includes further up this page.

If you are already in London and have urgent need to access our learning spaces, we are continuing to ensure they are available in a safe manner. We ask that these spaces are only used by students who do not have an appropriate study space in their accommodation, access to IT equipment or good broadband, or who need to be on campus to support their mental health and wellbeing.

We are doing everything we can to help stop the spread of the virus and therefore remind you that you should not use any facilities on campus or interact with other students, until you have tested negative for Covid-19 after taking 2 tests via our Testing site at University of East London. To arrange a test please contact us at nu.london@northumbria.ac.uk.

You must book space in advance through our online booking portal here. Choose the room you would like a desk in, the date, and time and follow the on-screen steps. You will receive a confirmation email once you have successfully booked. We also recommend that if you are travelling in to campus for essential access that you make sure you have your student ID / Northumbria ID with you.

Please note, you will be required to wear a face covering when on-campus, unless you are exempt.

Recognising the extra help some of you might need with your assignments at this time, we have also made some changes to our assessment regulations, please do take the time to read these.

Continuing students should refer to the FAQs on the Student Portal and Ask4Help. We will contact you individually to discuss your options.


One of our priorities is to ensure that we are minimising any disruption to learning for our students. This includes students who are due to resume their studies.

Our team have been working hard to make sure we have all of the systems in place to support you on your return and to ensure your progress in your studies is not affected.

Please continue to check your university email for updates from us regarding re-enrolment and teaching delivery methods.

We have been informed by Student Finance England that applications for students progressing from one academic year to the next are still being assessed. Please submit your application online as soon as possible as during this period Student Finance England will experience delays assessing applications.

If you are having difficulty in contacting Student Finance England and you have questions regarding your application, please contact the University Finance Team on 0207 656 8450 or email us on LondonFinanceSupport@northumbria.ac.uk.

Will tuition fee and maintenance loans be processed and paid as normal?

Generally yes. The Student Loan Company are continuing to pay maintenance and tuition fee loans in the amounts students expected, based on their previous assessment. Student Finance England however reserve the right to request further evidence to support claims for funding at any time.

Will my tuition fee allocation change as a result in my programme moving to online learning?

Tuition fee payments will not alter as a result of changes in delivery, as the course is deemed to be completed based on the original course intention.

Extra hardship funding – we continue to encourage those of you in need of financial support to apply to our Access to Learning Fund. If you are an international student, there are a number of support options available to you too – if you need help please do contact us via Ask4Help.

Mental Health Support – protecting and supporting your mental wellbeing is very important to us, and we have a wealth of options open to you at the University. Please do take the time to look at how we can help, and let your friends know about them too, especially if you feel they are struggling and could benefit from our support at this time.

Yes! Your Students’ Union is continuing with their excellent programme of events as part of their Northumbria Connected programme. The daily free digital events include everything from music showcases, yoga classes to mindfulness talks – there’s something for everyone.

Coronavirus and self-isolation

The main symptoms of Coronavirus (Covid-19) are:

  • A high temperature
  • A new, continuous cough
  • A loss or change to your sense of smell or taste

You can find out more about the symptoms on the NHS website here.

If you have one of these symptoms, you should get a NHS Covid-19 test and self-isolate until you get your test result – only leave your home to have a Covid-19 test.

Anyone you live with, and anyone in your support bubble must stay home too until you receive your result. Once you receive your result, you will be given further guidance.

If you develop symptoms whilst you are in the London Campus, please go straight to the Isolation Room on the 4th Floor and notify a member of staff so we can arrange support for you.

If you develop symptoms whilst you are off-campus, please complete our online form following our Report.Record. Support.process. Once you let us know that you are isolating, our Student Welfare team will be in touch to discuss what support you may need.

You can book a NHS Covid-19 test online – you can do this here.

The NHS Covid-19 tests are free if you are showing symptoms of Covid-19. You can book your test on the Gov.uk website here.

This is when you do not leave your home because you have or might have Covid-19. This helps stop the virus spreading to other people and it is a legal requirement to self-isolate.
If you are self-isolating:

  • Do not go to work, attend University or public places
  • Do not go on public transport or use taxis
  • Do not go out to get food or medicine. Order it online or by phone, or ask someone to bring it to your home
  • Do not have visitors in your home, including friends and family – except for people providing essential care
  • Do not go out to exercise. You should exercise at home or in your garden if you have one.

You can find out more on the NHS website here.

Self-isolate immediately if:

If you have tested positive for coronavirus or are self-isolating because you have been in contact with someone who has tested positive, it’s important that you let us know via our online Report.Record. Support.process. Once you let us know that you are isolating, our Student Welfare team will be in touch to discuss what support you may need.

If you have symptoms or have tested positive for coronavirus, you will need to self-isolate for at least 10 days.

You will need to self-isolate for 10 days if:

  • Someone you live with has symptoms or has tested positive
  • Someone in your support bubble has symptoms or tested positive
  • You’ve been told to self-isolate by NHS Test and Trace

The NHS Test and Trace service has been launched in England to ensure that Covid-19 tests are available for those who need, and to trace close recent contacts of anyone who tests positive who may be at risk of having Covid-19 and there may need to self-isolate.

You can find out more information about the service here.

If you test positive for Covid-19, you will be contacted by the NHS Test and Trace Service and will be asked to share details of those people you have had close contact with.

You may be alerted by NHS Test and Trace if you have been in close contact with someone who has tested positive for Covid-19. This will usually be by text, email or phone call. They will give you guidance and instructions on what you need to do.

If you are asked to self-isolate – please notify us.

There is also an NHS COVID-19 app available for Apple and Android smartphones. This is free in England and Wales and includes a symptom checker, contact tracing, local area alerts and venue check-ins. You can get help downloading the app here.

You can learn more about the app in the below video.

NHS Test and Trace will never:

  • Ask you to call a premium number
  • Ask you to make a payment of any kind or ask for bank details
  • Ask for your social media profiles
  • Ask for any passwords or PINs
  • Share any of your details with anyone identified as a contact
  • Ask you to download any software

As the UK rolls out the Covid-19 vaccination programme, it’s important to be aware that fraudsters are using this as an opportunity to scam people.

The NHS is currently working through a priority list to offer vaccinations to those who are most vulnerable to Covid-19. The order in which people will be offered the vaccine is based on advice from the Joint Committee on Vaccination and Immunisation (JCVI). Once it’s your turn to have the vaccination, the NHS may contact you by letter, email or text message (SMS). You can check the NHS website here for more information about how they will contact you.

How to spot a fake

If you have received a suspicious email or text inviting you to have a Covid-19 vaccination, here are some things to help you check:

  • The Covid-19 vaccine is free of charge on the NHS
  • The NHS will NEVER ask for:
    • Your bank account or card details
    • Your pin or banking password
    • Copies of personal documents to prove your identity such as your passport, driving licence, bills or pay slips

If you think you have been a victim of fraud or identify theft, report it to Action Fraud on 0300 123 2040.

The National Cyber Security Centre and Action Fraud have asked anyone who receives a suspicious email or text to report it.