Jo is the Head of ACE (Academic Community of Excellence), who along with her team provides out of class guidance on academic subjects such as academic writing and referencing as well as maths and computing support. Prior to this role, Jo worked as an English for Academic Purposes (EAP) lecturer and she had previous experience teaching Business English as well as managing a large pedagogical team in a Business language school in Paris. She has also gained business experience in HR, administration and sales. Jo is a qualified teacher (PGCE and DELTA) with an MA and Fellowship of HEA status. She has a strong professional interest in understanding learning differences and how she and her team can best support and provide academic guidance to all students.